General Social Counseling (DRK Nordost Pankow)
Provided by: General Social Counseling (DRK Nordost Pankow)
Overview
In Pankow, General Social Counseling (DRK Nordost Pankow) offers comprehensive counseling and support for those seeking advice. The specialized counseling covers the following areas Social Law. Die rechtliche Beratung umfasst Unterstützung in verschiedenen Rechtsgebieten, um die Rechte der Ratsuchenden zu wahren und zu durchsetzen. Particular focus is on supporting All. Within the framework of counseling, the following services are offered 1. General social counseling Counseling is offered in Pankow, reachable at Florastraße 65, 13187 Berlin. If you have questions, you can reach us at +49 30 992 739 715. Die Beratung wird kostenlos angeboten. Es entstehen keine Kosten für die Ratsuchenden. Further information can be found on the website www.drk-berlin-nordost.de/angebote/allgemeine-soziale-beratung.html
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶Is the counseling free?
Yes, the counseling is completely free. There are no costs for you.
▶Is a prior appointment necessary?
Please make an appointment in advance, either by phone or in person. Please refer to the contact details.
▶What documents do I need?
Please bring your ID and all relevant documents regarding your matter.
▶How much time should I plan for?
A counseling appointment typically lasts 30-60 minutes.
▶In which languages is counseling provided?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶What happens at the first appointment?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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