General Social Counseling (Caritas Neukölln)
Provided by: General Social Counseling (Caritas Neukölln)
Overview
General Social Counseling (Caritas Neukölln) in Neukölln is a specialized counseling service that provides targeted support to people seeking help. The specialized counseling covers the following areas Social Law. Die rechtliche Beratung umfasst Unterstützung in verschiedenen Rechtsgebieten, um die Rechte der Ratsuchenden zu wahren und zu durchsetzen. Particular focus is on supporting All. Within the framework of counseling, the following services are offered 1. General social counseling The location of the counseling center is Neukölln, Dieselstraße 11, 12057 Berlin. If you have questions, you can reach us at +49 30 666 337 90. Die Beratung wird kostenlos angeboten. Es entstehen keine Kosten für die Ratsuchenden. Further information can be found on the website https://www.caritas-berlin.de/beratungundhilfe/berlin/allgemeinesozialeberatung/allgemeine-soziale-beratung
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📘 Guide: General Independent Social Counseling (Clearing House)
The General Social Counseling (ASB) acts as a primary 'Clearing House' and first contact point in the support system. It offers a holistic analysis of complex problems (subsistence, housing, health, family) and sorts responsibilities between legal areas (SGB II, XII, AsylbLG). Counselors create a structured help plan and guide clients to specialized services to avoid revolving door effects.
Important Note
Bring unopened mail immediately – sorting by deadlines is the first step to relief.
Required Documents
- All letters and notices (even unopened!)
Steps
- 1Use this service as a pilot when responsibilities are unclear.
- 2Have your mail sorted and deadlines prioritized.
FAQ
▶Is the counseling free?
Yes, the counseling is completely free. There are no costs for you.
▶Do I need an appointment?
Please make an appointment in advance, either by phone or in person. Please refer to the contact details.
▶What should I bring to the appointment?
Please bring your ID and all relevant documents regarding your matter.
▶How long does a counseling appointment last?
A counseling appointment typically lasts 30-60 minutes.
▶Is there language mediation available?
Counseling is primarily in German. Language mediation can be arranged if needed.
▶What happens at the first appointment?
In the initial consultation, we get to know each other, clarify your situation, and discuss next steps.
Target Groups
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